Privacy Policy
Chidwickonline.com recognizes the importance of protecting the privacy of personal and financial information. We are committed to ensuring that your privacy is protected. When you register with Chidwickonline.com, you give us your consent to process and use your personal data in accordance with this online privacy policy. This Privacy Policy applies to all users of this website. The information given to us at the time of ordering or registering will used by Chidwick only, and will not be distributed to any other companies or individuals. Any personal data gathered by us in your use of this site will be recorded electronically and only used in accordance with the UK Data Protection Act 1998. Data is stored by the company in the UK in order to effect delivery of your goods and provide our full customer service to you, as well as to compile accounting and other records.
What is collected
When you shop with Chidwickonline.com, there are different ways we gather information about you:
When you register with us we need to know your name, delivery address, e-mail address and telephone number and, if you place an order, your credit card details. All this is necessary for us to recognise you as a registered customer and to fulfil the orders you place with us.
We keep a record of your purchases with us, to enable notifying you of the most relevant offers. It also means we can deal a lot quicker with any problems you may experience with your order.
Cookies
Cookies are small text files a web site can send to your computer's browser for record-keeping purposes. We use cookies to ascertain which web pages are visited and how often, to make our web site more user friendly, and to give you a better experience when you return to the website. For example, cookies allow us to save your password so you do not have to re-enter it every time you visit our site. Most web browsers automatically accept cookies, but you do not have to accept them. To disable cookies, you should access the "help" tab on your browser or read the information that came with your browser software. However, your visit to our website will be significantly enhanced if cookies are not disabled. For more details on cookies visit http://www.aboutcookies.org
They cannot be used to disseminate viruses, or get a user's e-mail address etc. They only contain and transfer to the web site as much information as the users themselves have disclosed to that web site.
Your personal data
All the information we collect via our website or through correspondence with you is used to operate and improve the service we offer you. We are committed to using your personal information only for:
Dealing with orders and accounts for the supply of our goods and services.
* Planning and managing Chidwick business activities, including analysing customers' shopping habits and preferences.
* Research.
* Providing you with information about the our products and services
. If you do not wish to receive further information about Chidwick, please contact us and request that your details be removed from the mailing list.
Sharing data with others:
With agents (including credit reference agencies, credit card clearing agencies, fraud prevention and detection agencies) that we use to process the orders you place with us or who assist us in the service we provide to you. In these instances, we provide them with only the information they need to perform their function.
We reserve the right to access and disclose individually identifiable information to comply with applicable laws and lawful government requests or requests by the police investigating suspected illegal activities, to operate our systems properly or to protect ourselves or other Users. We also reserve the right to disclose individually identifiable information to third parties where a complaint arises concerning your use of the Website, and that use is deemed by us inconsistent with the Conditions.
To research companies whom we may ask to contact you directly for your opinions on our products and services (in which case we provide them with only the information they need to perform their function).
Your consent – over the internet
By submitting your information and using our web site, you consent to the collection, storage and processing of your personal information by us in the manner set out in this Policy. If we change our Privacy Policy we will post the changes on this web site so that you are always aware of what information we collect, how we use and under what circumstances we disclose it. We will also email you should we make any changes to give you a chance to ask us not to use your information in that way
The internet is a global network - therefore there are cases where your data travels internationally. We want you to know that if you visit or shop with Chidwickonline.com, you're agreeing and authorising us to process data in this way.
Email Usage
ChidwickOnline.com uses your email address as a convenient way to contact you about your order or any reminder service you may have. From time to time, we may update you on new products and sales. We will not pass your details on to any other relevant third parties you may be interested in unless you agree to that activity.
More information
If you have questions about your personal data or our privacy policy, please contact us at privacy@chidwickonline.com.
If you are registered with us and would like to remove your registration and personal details from our database please email unsubscribe@chidwickonline.com
website security
Chidwickonline.com uses appropriate security measures to protect the information you give us. However, while we take all reasonable steps to protect your personal information, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold us responsible for any breach of security unless this is due to our negligence
All Chidwickonline.com purchases take place in a safe environment using the latest security technology to protect our customers.
We use Paypal which is world wide and extremeley secure. For orders processed were credit card dteails are sent through, we encrypt your credit card information to ensure your transactions with us are private and protected as they travel over the Internet. We accept orders only from Web browsers that permit communication through Secure Socket Layer (SSL) technology - this means you cannot inadvertently place an order through an unsecured connection. Most web browsers above version 3 support this security.
Your payment details are held in an encrypted format until we process your order.
This encryption makes it virtually impossible for unauthorised parties to read any information that you send us.
The encryption technique we use is the highest standard available for e-commerce and certified by VeriSign, the world's most respected certification body for Internet firms.
If you have questions regarding our credit card security policies, please call us on UK 01582 713 717 or +44 (0) 1582 713 717 (overseas) or write to us at: info@chidwickonline.com
If you would like to enjoy Chidwick Jewellery, but are still not convinced about the safety of shopping online, please place your order over the phone on UK 01582 713 717 or +44 (0) 1582 713 717 (overseas).
